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Contact Sony Music Customer Service

How to Reach a Person at Sony Music

Verified Contact Information

Toll-Free Number:

  • 1-833-380-0676
    Privacy Inquiries
Call Now

Customer Service:

  • +493 013 8880
    Sony Music Classical and Sony Classical International
  • +6 129 383 6200
    Sony Music Entertainment Australia
  • +44 207 361 8000
    Sony Music Entertainment Continental Europe Regional Office
  • +649 361 9300
    Sony Music Entertainment New Zealand

Legal:

copyright.agent@sonymusic.com
Copyright Infringement Inquiries
Send Message

Sony Music Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

 Basic access to support
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Sony Music Phone Number
1 (833) 380-0676
Average Hold Time
00:04:14
Average Calls duration
3 minutes
Most Popular Sony Music Email Address
copyright.agent@sonymusic.com
Sony Music Live Agent Availability
11% of callers successfully reach a real person
Issue Resolution Rate
Low (0% reported full resolution)
View full overview

How to Contact Sony Music?

Sony Music phone number for privacy inquiries is (833) 380-0676. If you seek to contact Sony Music Classical and Sony Classical International, please call the German office at +493 013 8880. To get in touch with Sony Music Entertainment Australia, dial +6 129 383 6200. Clients who seek to contact Sony Music Entertainment New Zealand should call +649 361 9300 while Sony Music Entertainment Continental Europe Regional Office can be reached at +44 207 361 8000.

While there is no Sony Music email for general consumer inquiries and requests, you can submit your feedback via the company's website. Those who like messaging on social media platforms can contact the support team on Facebook, X, LinkedIn, or Instagram by following the links at the bottom of the website page.
If you have legal issues and urgently need to contact Sony Music legal department, drop a line at copyright.agent@sonymusic.com.

Sony Music corporate headquarters is based in New York. Sony Music address is 25 Madison Avenue, 22nd Floor, New York, New York 10010, United States. Besides its main office, the company has locations in more than 60 countries all over the world.
If you want to schedule an in-office appointment and speak to a live company representative in person please make sure to contact the company by phone.

The company operates during regular business hours, however, the hours and holiday exceptions may vary depending on the office location. The best solution here is to get in touch with Sony Music support and learn more about the schedule in a certain company branch.

Consumers who want to share their experience with the company can submit a message on the Sony Music website. Doing that is very easy - all you need to do is press the “Send Us Feedback” button at the bottom of the page and complete the form by providing the required information. Once you submit the message, it will be directed to the support team.

PissedConsumer Club

Contact Information

Sony Music Website:

Sony Music Help Center:

Corporate Office Address:

Sony Music Entertainment
25 Madison Avenue, 22nd Floor
New York, New York 10010
United States

Fax:

+1-212-833-5828

Why Customers Call Sony Music?

Top Reasons of Customers Calls

  • Request for Information 40%
  • Customer Inquiries & Issues 40%
  • Product/ Service 8%
  • Shipping and Delivery 4%
  • Account 4%
  • Website/ Application 4%

Request for Information

40%
  • "About my 401k"
  • "To talk to a ceo about record deals"
  • "Sony to promote and grow my music and to give me a contract I am a big supporter of this label I am passionate and hardworking I understand this is a business I will make best art work I can I need to make a living I know you take deductions thanks"

Customer Inquiries & Issues

40%
  • "royalties"
  • "Im a female rappers artist who needs management and looking to get signed"
  • "Music"

Product/ Service

8%
  • "I am a producer looking to work with artists."
  • "i have an order and can not track it"
  • "Registering an older product"

Shipping and Delivery

4%
  • "Package not coming in on time"
  • "Order never shipped"

Account

4%
  • "Phone hacking and privacy invasion by a band called tones and i out of a"
  • "Want to report something suspicious about one of your artists"

Website/ Application

4%
  • "My 16 year old son got scammed by your company they emailed him a contract to look over and sign. They told him they would send him 15,000 they sent it 2cashapp but he needed a $100 to get it and they were going to put his music on iTunes in Spotify"
  • "sony became the 2nd label on Vevo music video site! im gonna ask if they know about vevo, becuase i have a question about vevo"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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